News and Press on Products and Services

Switch Media at SMPTE 2015

Switch Media are excited to share that we will be at SMPTE 2015 on 14-17 July showcasing our world class solutions as well as launching two new products in market: our enhanced video content management system, Switch Media Manager, and our advanced monetisation solution AdEase.

Visit us at booth B-54 to meet the team, see what we have been up to and experience live demos of our industry leading, cutting edge services and technologies. Register for the event here.

Christopher StenhouseLuke DurhamChris MooreBruce Hume

Head over to the ‘Spotlight Learning Exchange’ in the Hordern Pavilion at the below times for Switch Media’s SMPTE presentations:

Wednesday, July 15, 2015 at 10:30am: Broadcast Solutions Director Bruce Hume presenting “HbbTV: So much more than catch-up”

Thursday, July 16, 2015 at 2:15pm: Head of Sales Chris Moore launching the Switch Media Manager

F1 Superstreams Deployed Superfast

Network Ten’s free and live coverage of the 2015 Formula 1® Rolex Australian Grand Prix was a hit with viewers around the country, attracting 1.38 million viewers nationally and a peak audience of 1.75 million.  On Network Ten’s digital platform TENplay the 2015 Formula 1® Rolex Australian Grand Prix recorded 240,000 video views and 417,000 page views from 13 – 16 March 2015.

In Switch Media’s fastest deployment ever, their cloud based technologies, robust infrastructure and professional services enabled Network Ten to provide an additional five live ‘F1 Superstreams’ to their online services. Free of charge and with no commercial breaks, the live streaming complemented Network Ten’s live TV coverage and allowed viewers to experience the thrill of the F1 like never before.

With live view from the driver’s seat and pit stop, aerial view of car positions on the track, as well as lap times and highlights streamed live to the tenplay apps on mobile, tablet, and desktop – this marks the most extensive access F1 fans have ever seen.

Pit Stop Cam – live view of the action and pressure of the pit lane.


Driver Cam – live view direct from the driver’s seat during the race. 


Highlights – playback of race highlights video footage. 


Stat Tracker – up to date view of lap times, sector splits and other real-time data. 


Driver Tracker – Live view of real-time car positions around the race track.  


To achieve this advanced live stream broadcast capability, Switch Media provided tailored live solutions, integrating with Network Ten’s F1 broadcast systems with on-site encoding and cloud video management tools, all backed by ongoing technical and operational support throughout the race.

Switch Media’s cloud based video content management system, the Switch Media Manager, enabled digital delivery of 5 IP streams direct from the race itself, as well as a system to quickly collect, collate and publish results online.

Switch Media will be streaming the remainder of Network Ten’s online broadcast of the 2015 Formula 1® Rolex Australian Grand Prix racing tournament.

Network Ten’s Chief Digital Officer, Rebekah Horne, said:
“In 2015 tenplay undertook a goal to complement our live and free TV coverage of the 2015 Formula 1® season, including the Australian Grand Prix, with an additional five live streams exclusive to tenplay apps on mobile, tablet and desktop. Streaming live footage from the driver’s cockpit and pit stops, exact car positions of drivers around the track, plus lap times and highlights; viewers can experience the thrill of the F1 like never before. By working with Switch Media, we were able to deploy a tailored solution within a very short timeframe which met our specific needs, allowing us to give viewers the most extensive Formula 1® coverage they have ever seen.”

Highlights of service provided

  • 5 baseband SDI feeds from the live broadcast received and encoded into IP streams for the tenplay web app and the tenplay native apps for iOS and Android phones and tablets
  • Pit Stop Cam live stream broadcast
  • Driver Cam live stream broadcast
  • Highlights live on-loop video broadcast
  • Lap times, sector splits and other data capture and broadcast (Stat tracker)
  • Real time view of car positions around the race track (Driver tracker)
  • Adaptive bit rate employed for all four different renditions required
  • Interactive capability enabling the viewer to use the app as a second screen experience whilst watching the race on TV, e.g. while viewing the live Driver tracker
  • Live F1 streams made available free of charge to the public for the first time
  • No commercial break during live stream broadcasts
  • Speedy deployment – fastest Switch deployment ever

 

About Switch Media

Switch Media enables broadcasters, publishers and providers of media content to create, manage and deliver their content across all platforms – fixed or mobile. Switch Media’s service suite includes:

  • Asset management systems for video content and beyond
  • Design and build of online digital media asset portals
  • Content rights protection / DRM
  • Content hosting and distribution
  • Workflow management and integration with existing system

The platform provided by Switch Media can be adapted to suit each client’s architecture preferences – cloud-based, hybrid or dedicated.

Switch Media is the online technology partner to a multitude of government, education, broadcast and media entities including Australian Broadcasting Corporation (ABC), Australian Federal Parliament, Foxtel, Fox Sports, INSEAD, Screenrights Australia, and Network Ten.

Key Points:

  • Australia’s leading professional services provider in OTT & IPTV solutions
  • Privately owned and operated Australian business
  • 9 years of operations
  • 50%+ year on year revenue growth

The future of online streaming in broadcasting and beyond

CEO and Co-Founder of Switch Media, Christopher Stenhouse appeared on the Sky News Business Switzer program to talk about the background, expertise and direction of the company as well as the future of streaming in the broadcast space and beyond.

Christopher founded the company in 2006 with business partner CTO Luke Durham. A globally competitive technology leader in delivering online video content, the company has achieved an average annual revenue growth rate of 50 per cent over the past 7 years.

With major clients that include FOXTEL, ABC, Network Ten, Seven West Media, RMIT and the Australian Federal Parliament, Switch Media are world leaders in innovation and delivery of content online.

Switch Media’s extensive body of work includes Foxtel GO, Foxtel PLAY, Enhance TV Direct, and online streaming and broadcast for the London 2012 Olympics, 2014 Sochi Winter Olympics, the 2014 Glasgow Commonwealth Games, and the 2015 Formula 1 series.

The company’s depth of experience, spanning close to a decade, has allowed them to set the standard for delivery of online content with leading edge capabilities such as the ability to simultaneously broadcast 18 live streams on the one screen and for in stream, on-the-fly ad insertion during live events.

Watch the video to hear Christopher’s opinion on the future of streaming in broadcasting and beyond.

Redflag POS, the intelligent cloud based retail POS security solution now launched

70% of business fraud losses are from staff

Statistics from the Australian Federal Police show that 70% of business fraud losses are from current and former staff, costing businesses over $1.5 billion a year. Additionally the Australian Retailers Association estimates that 55% of stock shrinkage relates to employee theft.

Theft in the work place is not limited to stealing money and merchandise. It can take many forms including undercharging, giving discounts and ‘freebies’ to friends and incorrect time recording, as well as using company time for personal matters. Employee theft costs employers on many levels including loss of revenue, recruitment, low staff morale and time spent on dealing with the investigation and disciplinary process.

Intelligent cloud based security solution now launchedred-home

With internal theft an ongoing issue, businesses are looking for new and innovative ways to keep an eye on their employees. That’s why Redflag POS, the new security solution recently launched by Switch Media, is such as ground breaking development in retail security.

Using intelligent cloud based technology, Redflag POS links transactional activity and CCTV footage at point of sale then automatically SMS and/or emails the related video footage when any activity, predefined by the business, takes place. This may include activity such as staff discounts, no sales, cancelled transactions and cash collections. Video footage can be viewed anywhere anytime via the Redflag POS online app.

In addition to setting up automated alerts, businesses can search for any behavior, pattern or point in time via the app and immediately access the related video footage. So no more hours of watching CCTV footage, lengthy investigations or guess work, this new security solution does it all for you.

More than just an intelligent security solution

Not only does Redflag POS make retail POS security effortless, it can used across a vast range of other business functions such as operations, compliance and marketing. Here’s a few examples:

Security
• Set up automated alerts to flag any predefined behavior at point of sale.
• View video footage for flagged behavior anywhere anytime via the online application.
• Search any transactional behavior, pattern or point in time then immediately access related footage.
• Observe employee discounts and behavior patterns.
• Monitor point of sale activity such as low, void or cancelled transactions.
• Record and track transaction types and patterns.

Operations
• Utilise built in the exception based report engine to quickly check that procedures are being followed.
• View thumbnail snapshots across various time points through the day.
• Monitor line queues.
• Discover bottle necks and peak times in your store.
• Track employee attendance and work hours.

Compliance
• Access unlimited video/event backup and store thumbnails and clips in the cloud for safe keeping.
• Audit locations remotely.
• Utilise exception based report engine.

Marketing
• Measure marketing display ROI.
• Count customers.
• Leverage heat mapping function to discover hot spots.

Affordable and easy to integrate

The good news is, because Redflag POS is a cloud based application that works with existing or low cost hardware, it is affordable for businesses of all sizes. It can be used as a complete standalone system or integrated with existing hardware, security systems or applications.

To find out more about this Intelligent, effortless and affordable new security solution go to www.redflagpos.com

 

 

Switch Media delivers services for Network Ten’s coverage of the XX Commonwealth Games 2014

Sydney, Australia – July 2014 – Multi-screen video specialists Switch Media have partnered with Network Ten to provide multi-device coverage of the XX Commonwealth Games 2014 from Glasgow, Scotland.

Switch Media is supporting delivery of live and on demand Commonwealth Games video footage and results to TENplay website and apps. Switch Media’s cloud based video content management system, the Switch Media Manager, has enabled digital delivery of eight live steams direct from the Games, as well as a system to quickly collect, collate and publish results online.

Switch Media’s complete professional service for Network Ten’s coverage of the Games includes everything from infrastructure, system integration and app development to the provision of internal workflow, management tools and ongoing technical support.

 

Christopher Stenhouse, CEO, Switch Media: “Here at Switch Media, we enable broadcasters and content creators to deliver spectacular internet experience across multiple IP enabled devices. We are excited to be working with Network Ten to deliver a complete broadcast capability of the XX Commonwealth Games in Glasgow for its audience, following our support earlier this year for the XXII Olympic Winter Games in Sochi.”

 

Highlights of service provided

–       Online delivery of eight live streams, including TEN, ONE and six additional channels direct from Glasgow

–       Live to Video on Demand trimming and publishing capability with fast turnaround

–       Bookmark functionality allowing viewers to jump to key moments in a particular sporting event

–       Electronic Program Guide tool providing the ability to easily manage and change the broadcast schedule at any time

–       A DVR window that enables viewers to rewind up to 30-minutes while streaming a live event

–       In-stream ad replacement with custom VAST-compliant ads with a ‘Learn more’ click-through capability

–       Reporting, monitoring and analytics capability

 

Rebekah Horne, Chief Digital Officer, Network Ten: “Our strategy is to bring Network Ten’s content to people anywhere, any time and on any device. Working with Switch Media, we are able to offer Australians a viewing and engagement experience like no other for the XX Commonwealth Games, as we did for the XXII Olympic Winter Games from Sochi, Russia, in February. We are confident our digital coverage of the Glasgow Games will be an outstanding success, providing a consumer content experience that is multi-screen, multi-platform and designed with the user experience as the top priority.”

ETV Direct v2 has launched

EnhanceTV Direct is an educational video-on-demand archive, giving teachers and students in schools around Australia access to over 18,000 educational programmes from broadcast free-to-air and PayTV channels.

In addition to this library, it has learning tools like Study Guides and the ability to create themes, presentations and video lessons from the content. This version introduces a multitude of new features, amongst them a fresh new design, which uses responsive HTML in order to optimally adapt to most screen sizes, from smartphones to Full HD displays.

All functionality of EnhanceTV Direct is now fully compatible with both desktop and popular mobile devices like iPad and iPhone. In addition to this, a completely redesigned video lesson creation mechanism now allows educators to combine segments and clips from many different programs into one single Video Lesson for presentation in the classroom or assigning to students. Further, EnhanceTV Direct opens up access to the library for students themselves, allowing them to research and present their own material.

For school administrators, the all-new Analytics dashboard provides an insight into key usage statistics of the portal, such as teacher engagement, student activity and bandwidth consumption. All eligible educational institutions can apply for a 3-month trial period.

Channel Ten’s official 2014 Winter Olympics App goes live

The App referred to as, ‘Sochi 2014 On Ten’ launches today.

Video specialists, Switch Media have built Apps, that allow viewers to watch the Games live and in Catch Up mode on their iOS and Android devices.

The Apps include six dedicated Sochi channels, streaming 24/7 directly from Russia, plus feeds from Channel Ten and ONE HD.

Switch Media’s Apps include a 30-minute DVR window, that allows viewers to rewind up to 30 minutes of an event while streaming it live.

Switch Media underpins IPTV & OTT innovation with Foxtel Play

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Switch Media today announced its role in the development of Foxtel Play – a new internet TV service offering Australian audiences access to Foxtel on Samsung Smart TVs, Xbox 360 game consoles, PC and Mac computers. The service allows customers to watch more than 40 Foxtel channels live and access up to 34 channels of on demand across a range of connected devices on a monthly basis, with no lock-in contract.

Switch Media Co-Founder and Managing Director, Christopher Stenhouse, said; “audience behaviours are rapidly evolving to consuming TV content across a range of devices. Creating customer centric, iteratively developed products like Foxtel Play helps to broaden out access to content in more ways and helps  Australian media businesses to successfully meet these changing demands”.

Switch Media’s work for Foxtel includes the provision of their IP head-end for Foxtel Play and Foxtel Go through their video content management system, the Switch Media Manager, as well as workflow management and digital rights management (DRM) integration services. Switch Media also created the apps for PC, Mac, Android and iOS, along with providing APIs for third parties to create applications on other connected devices, such as smart TVs.

Luke Durham, Switch Media Co-Founder and CTO, said; “it’s exciting to see a technical solution of this scale be deployed and managed using a rapid development approach. It really allows our clients to experiment with services to meet customer demand across a range of devices, including quickly making changes to the solution”.

Michael Ivanchenko, Foxtel’s Director of Product, said; “Foxtel Play is an important step in connecting more Australians with the content they love from Foxtel. Switch Media’s approach has helped us  to bring world class products like Foxtel Play in to service to delight our customers and keep us in step with how audiences choose to enjoy our great content.”

Switch Media has partnered with Foxtel since 2012, including providing the IP head-end and connected device experiences for Foxtel’s award winning  London 2012 Olympics coverage and iPad app.

About Switch Media:

Switch Media specialises in providing custom, multi-device video solutions for customers throughout Asia Pacific. Established in Sydney in 2005, the company works with clients including Fairfax, Foxtel, the ABC, Quickflix and the Australian Federal Government. For more information, visit www.switch.tv

Switch Media helping to expand the reach of the Foxtel Go app with support for Android, PC & MAC

Live, On Demand and Catch Up TV

Foxtel has announced its highly acclaimed Foxtel Go app is now available across a host of new devices including select Samsung Android tablets and smartphones as well as PC and Mac computers. The new apps, which were developed by Switch Media in conjunction with Foxtel’s creative team, are a continuation of the technology partnership between the two companies. Switch Media also produced the original app services for iPhones and iPads allowing Foxtel subscribers to take their subscription services with them.

The new services, which have been eagerly anticipated dramatically increase the number of ways Foxtel subscribers can take their entertainment with them.  Customers simply download the Foxtel Go app from the Foxtel website or Samsung App Store, enter their Foxtel login and start enjoying great mobile entertainment. In addition Foxtel has increased the number of devices that can be registered to Foxtel Go from two to three.

Jim Rudder, Foxtel Executive Director of Product said, “We’re really pleased with the response we’ve had since Foxtel Go launched late last year. Through our innovation, Foxtel continues to add value for our subscribers and the increase in the number and type of devices consumers can use to access it goes a long way towards delivering on our promise to help even more customers enjoy Foxtel in the home or on the move.”

Christopher Stenhouse, CEO of Switch Media, added: “By taking these initiatives, Foxtel is reinforcing its leadership position in the industry — providing innovative services that meet customers’ needs. With these new services, Foxtel is enabling its customers to access its content, whenever and wherever required, via a simple to use added value service. Given our long-standing relationship with Foxtel, we are delighted to have played our part in developing the new apps.”

Utilising IP head-end services also provided by Switch Media, Foxtel Go is delivering up to 59 live channels and over 50 channels for on demand catch up viewing to Foxtel Pay TV subscribers.

About Switch Media

Switch Media are the multi-screen video specialists.  As well as their cloud based video content management system, the Switch Media Manager, Switch Media’s products and services include online video portals, mobile apps, Digital Rights Management (DRM), real-time analytics, content monetisation, hosting and global distribution.

www.switch.tv

 

About Foxtel

Foxtel is one of Australia’s most progressive and dynamic media companies, directly employing around 2,500 people, and delivering a diverse subscription television service to both regional and metropolitan areas over cable, satellite and broadband distribution. We offer a better entertainment experience every day to each one of our 2.3 million subscribing homes through delivery of exclusive and inspiring programming across all genres, the world’s most popular channel brands, and investment in high quality local content. As constant champions of innovation we have brought customers the iQ personal digital recorder, Australia’s largest HD offering and the Foxtel Go App. Foxtel is owned by Telstra Corporation Limited ACN 051 775 556 (50%) and The News Corporation Ltd (50%). foxtel.com.au

Switch Media delivers music streaming platform to support enhanced Internet delivery service for Satellite Music Australia

Delivering managed content services for music, video, news and advertising.

Multi-screen video specialists Switch Media today announced it has delivered a new service platform to support the continuing delivery of Satellite Music Australia’s (SMA) managed content services.

With access to the largest digital database in the Southern Hemisphere, SMA delivers licensed content to over 3,000 venues throughout Australia and New Zealand. Content is drawn from over a quarter of a million files and includes audio, music streaming, video entertainment, advertising and marketing solutions.

Armed with a requirement to upgrade its existing service to an internet based platform and at the same time add new end user functionality SMA chose Switch Media’s cloud based platform, the Switch Media Manager, to support the launch of the new service. The Switch Media Manager is also providing workflow management, transcoding services, storage, metadata and rights management, user authentication and user channel access privileges.

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